Privacy Policy

1. Introduction

GUIDE (Global Union for Intercultural Dialogue) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how GUIDE collects, uses, stores, and protects information obtained through guideglobal.org, portal.guideglobal.org, and other GUIDE-operated digital services.

By accessing our websites, submitting applications, registering for events, or using our services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Account Information

• Username

• Email address

• Password (stored in hashed form)

• Account preferences

Personal Information

• Full name

• Gender

• Date of birth

• Nationality

• Country and city of residence

• Postal address

Contact Information

• Email addresses

• Telephone numbers

• WhatsApp, Telegram, LinkedIn and other public profile links

Professional Information

• Organization

• Position

• Sector

• Education

• Skills and expertise

• Public biography or statement

Event Registration Information

• Participation category

• Registration details

• Event-related submissions

• Consent records

Travel Information

• Arrival and departure details

• Flight information

• Visa requirements

• Accommodation requirements

• Accessibility requirements

• Dietary preferences

Organization Information

• Organization applications

• Registration documents

• Supporting files

• Organization profiles

Passport and Identity Information

For specific events requiring accreditation, travel coordination, security verification, or identity validation, GUIDE may collect:

• Passport number

• Passport type

• Issuing country

• Expiry date

• National identification numbers

• Passport copies

• Related supporting documentation

Accompanying Person Information

Information relating to accompanying participants may be collected and processed in connection with event registrations.

Technical Information

• IP address

• Browser information

• Device information

• Session logs

• Security logs

• Usage analytics

3. How We Use Information

GUIDE uses information to:

• Provide access to services and accounts

• Process applications and registrations

• Manage events and accreditation

• Coordinate travel and logistics

• Verify participant identity

• Communicate with users

• Improve services and platform security

• Comply with legal obligations

• Produce statistical and operational reports

4. Sharing of Information

GUIDE may share information with:

• Event organizers and partners

• Accreditation teams

• Travel and accommodation providers

• Technical service providers

• Government authorities when legally required

GUIDE does not sell personal information.

5. International Transfers

Information may be processed or stored in countries outside the user's country of residence where necessary for GUIDE activities, events, or technical operations.

6. Data Retention

Information is retained only for as long as necessary to fulfill operational, legal, reporting, accreditation, historical, and security requirements.

Event-related records may be retained after an event concludes.

7. Security

GUIDE implements appropriate technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.

Sensitive identity documents and passport information are subject to enhanced access controls and security safeguards.

8. Your Rights

Subject to applicable laws, users may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of information

• Restriction of processing

• Withdrawal of consent where applicable

9. Cookies and Analytics

GUIDE may use cookies and similar technologies to improve website functionality, user experience, security, and analytics.

10. Children's Privacy

GUIDE services are not intended for children under the age of 14 unless specifically authorized within a dedicated programme.

11. Contact

Questions regarding this Privacy Policy may be directed to: [email protected]

12. Changes

GUIDE may update this Privacy Policy periodically. Updated versions will be published on GUIDE platforms.